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Overview

Fragrances can be returned within 30 days of shipped date or in person purchase date. Item must be in original packaging unopened. No returns on special order or sale items. There is no restocking fee but you will be responsible for shipping cost unless the return is due to an error on our part. Once item is returned in person or received through mail you can get a full refund or credit towards an exchange.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Fragrance with obvious signs of use
  • Fragrance that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {hustle@shopwithhustle.com}.


Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {hustle@shopwithhustle.com} and send your item to: {Shop With Hustle 3611 Main Station Dr. SW Marietta, GA 30008}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {Shop With Hustle 3611 main Station Dr. SW Marietta, GA 30008}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {hustle@shopwithhustle.com} for questions related to refunds and returns.

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